Thank you for visiting Pets Coach (Petscoach.com) (hereinafter referred to as “Pets Coach,” “we,” “us,” or “the Site”). We take your privacy seriously and want to ensure that you understand how we handle your information. This notice explains our online information practices and the choices you have regarding the collection and use of your data. To make it easy to find, we’ve made this notice available on our homepage and at every point where we may request personally identifiable information.
At Pets Coach, we are dedicated to safeguarding your privacy and are continuously working on technology to provide you with a secure online experience. Your billing and personal information are encrypted when transmitted or received online, and access to personal information is restricted to our staff, agents, or contractors.
Please note that this privacy statement applies to all websites and domains owned by Pets Coach. It encompasses personally identifiable information, anonymous data collection, and aggregate reporting. Personally identifiable information refers to any data linked to your name or personal identity.
Your privacy is essential to us, and we are committed to protecting it.
What we collect
When you engage in activities such as Login/Registration or Checkout on Pets Coach (Petscoach.com), we may collect various types of personal information from you. These may include, but are not limited to:
- Phone number
- Fax number
- Email address
- Social security number
- License number
- Date of birth
- Username and password
- Billing information
- Transaction details
- Credit card information
When you browse our website without logging in, you do so anonymously. We may log your IP address (the Internet address of your computer) to understand which parts of our website you visit and how long you spend on each page. However, we will not connect your IP address to any personal information unless you log in to our website.
- Pages visited
- Time spent on pages
- Interaction with website features
- Referring websites
- Frequency of visits
The information obtained through Google Analytics is used to generate reports that provide insights into the usage patterns of our website’s visitors. These reports help us improve our website’s content and user experience.
Please note that you can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on, available at: Google Analytics Opt-out.
How We Use Your Personal Information
At Pets Coach (Petscoach.com), we may use your personal information for various purposes, including but not limited to:
- Streamlining Your Experience: We aim to make your interaction with our site as convenient as possible. Your personal information may be used to avoid the need for you to repeatedly enter the same information.
- Service Delivery: We use your information to provide you with the services you request or purchase through our website.
- Tailoring Content: We strive to offer you content that is most relevant to your interests and needs based on the information you provide.
- Notifications: We may use your contact information to notify you about product upgrades, special offers, updated information, and new services offered by Pets Coach.
- Surveys: Your feedback is important to us. We may invite you to participate in online surveys to gather your opinions and insights.
- Promotional Offers: You may receive invitations to participate in promotional offers that we believe may be of interest to you.
- Support and Assistance: If you require assistance or wish to submit support requests, your personal information allows us to address your inquiries effectively.
Your privacy and data security are paramount to us, and we will never misuse your personal information. If you have any concerns about how your data is being used, please do not hesitate to contact us.
Who We Share Your Information With
At Pets Coach (Petscoach.com), we take your privacy seriously, and we have strict policies regarding the sharing of your personal information:
- No Sale or Rental: We do not sell or rent your personal information to any third parties.
- Legal Requirements: We may disclose your personal information if required by law or regulation, such as in response to a subpoena or other legal process. Additionally, we may disclose your information in good faith to (a) comply with legal obligations, (b) protect the rights and property of Pets Coach, (c) report fraudulent activities or deceptive practices to governmental agencies, or (d) when your communication suggests possible harm to others.
- Business Transfers: In the event that Pets Coach is acquired by or merged with another company, your information may be transferred as part of such a transaction. However, we are not responsible for notifying you of such changes.
- Service Providers: We may share your information with agents or contractors of Pets Coach for the sole purpose of performing services on our behalf. These service providers are bound by confidentiality agreements and are not authorized to use your information for any other purpose.
- Operational Communication: We may use your personal information to respond to inquiries, address complaints, provide operational notices, keep records up to date, and notify you via periodic emails about technical service issues, special offers, or other relevant product or service information.
Internet Commerce and Data Security
At Pets Coach (Petscoach.com), we take internet commerce and data security seriously. Our online registration process is designed to provide you with options and control over the privacy of your personal and financial information, including your credit card details, name, address, and email. Your privacy is important to us, and we are committed to ensuring the security of the information collected on our site.
To safeguard your data, we utilize industry-standard security measures available through your web browser, such as SSL (Secure Sockets Layer) encryption. SSL encryption helps protect the confidentiality and integrity of your information during transmission, making it more secure while it travels over the internet.
We continuously monitor and update our security protocols to provide you with a safe and secure online shopping and registration experience. If you have any concerns or questions about our data security practices, please do not hesitate to contact us. Your trust and confidence in our commitment to data security are of utmost importance to us.
Security of Your Personal Information
At Pets Coach (Petscoach.com), the security of your personal information is of paramount importance to us. Here’s how we ensure the protection of your data:
Data Protection: We take rigorous measures to safeguard the security of your personal information. We are dedicated to preventing data loss, misuse, unauthorized access, disclosure, alteration, or destruction.
Your Role in Security: You also play a crucial role in safeguarding your information. Your username and password are your keys to accessing and modifying your personal data. Please refrain from sharing these credentials with others to maintain the security of your account.
SSL Encryption: We employ SSL (Secure Sockets Layer) encryption when collecting or transmitting sensitive data, such as credit card and personal information. This technology guarantees that your information remains confidential and secure during transmission.
Credit Card Security: Credit card numbers provided to us are exclusively used for payment processing and are not utilized for any other purposes. Our robust measures to combat credit card fraud contribute to the protection of your financial data.
We are fully committed to ensuring the security and privacy of your personal information. Your trust in Pets Coach is highly valued, and we continuously work to maintain the highest standards of data security. If you have any questions or concerns regarding our security practices, please don’t hesitate to contact us.
Access to Your Personal Information
At Pets Coach (Petscoach.com), we are committed to providing you with the means to verify and maintain the accuracy and currency of your personal information. Here’s how you can manage your data:
Review and Update: You have the ability to review and update your personal information at any time by logging into your account on our website.
Identity Verification: To safeguard your privacy and security, we take reasonable steps to confirm your identity before granting access to your data. This may involve verifying your password and username.
Your ability to access and manage your personal information is part of our commitment to ensuring that your data remains accurate and up-to-date. If you have any questions or require assistance with accessing or updating your information, please don’t hesitate to reach out to us. Your privacy and data security are important to us, and we’re here to help.
Non-Identifying Site Usage Data: Our websites do not track, collect, or distribute personal information. We may, however, generate non-identifying site usage data, such as the number of hits and visits to our sites. This data is used solely for internal purposes and does not contain any personal information. It cannot be used to gather such information.
Cookies Usage: Provider websites may utilize “cookies” to enhance your online experience. A cookie is a small text file that a web page server places on your hard disk. Cookies cannot run programs or deliver viruses to your computer. These cookies are unique to you and can only be read by a web server within the domain that issued the cookie to you.
Managing Cookies: You have the ability to accept or decline cookies. While most web browsers automatically accept cookies, you can usually modify your browser settings to decline them if you prefer. It’s important to note that if you choose to decline cookies, you may not be able to fully enjoy the interactive features of the Provider services or websites you visit.
Links to Other Sites
Pets Coach (Petscoach.com) may provide links to other websites for your convenience. It’s important to note the following:
Responsibility for External Content: We want to make it clear that we are not responsible for the content or privacy practices of these external websites. When you click on a link to another site, you will be subject to their privacy policies and practices.
User Awareness: We encourage our users to exercise caution and awareness when leaving our site and visiting external websites that may collect personally identifiable information. It is advisable to review the privacy statements of these other sites to understand how your data may be handled.
Your privacy and security are important to us, and we want you to have a safe and informed online experience. If you have any questions or concerns about the links provided on our website, please don’t hesitate to reach out to us for clarification.
Pets Coach (Petscoach.com) uses the following advertising services to enhance your browsing experience and provide relevant content. Please review the information below regarding these services:
Google AdSense (Google LLC):
- Description: Google AdSense is an advertising service offered by Google LLC.
- Data Processed: Google AdSense uses the DoubleClick Cookie, which tracks the usage of our website and user behavior related to ads, products, and services.
- Personal Data Processed: Cookies, Usage Data.
- Place of Processing: United States.
- Opt-out: Google AdSense Opt-out
MGID (MGID Inc):
- Description: MGID is an advertising service provided by MGID Inc.
- Personal Data Processed: Cookies, Usage Data.
- Place of Processing: United States.
Please be aware that these advertising services may collect and process personal data, including cookies and usage information, to deliver targeted ads and improve their advertising services. We encourage you to review their respective privacy policies and opt-out options if you have concerns about how your data is used for advertising purposes.
Your privacy is important to us, and we want to ensure transparency regarding the advertising services used on our website. If you have any questions or require further information, please feel free to contact us.
The PetsCoach.com Team